TheraPRO Toolbox & Collaborative
Effective: September 18, 2026 | Last updated: September 18, 2026
TheraPro Toolbox, LLC, a Texas limited liability company doing business as TheraPRO Toolbox & Collaborative ("TheraPRO Toolbox," "we," "us," "our"), operates theraprotoolbox.com and the courses, programs, and digital products offered through it.
Mailing address: 5700 Interstate 20 Service Road E, Willow Park, TX 76008
Privacy contact: [email protected] (subject line: "Privacy Request")
This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. It applies to theraprotoolbox.com, our email communications, our course platforms, and our online products.
This website is not a healthcare provider, and information you submit here is not protected health information under HIPAA. Do not submit health details, symptoms, diagnoses, patient information, or clinical questions about yourself or others through this website, our email list, course comment sections, or social media.
Clinical care provided at Womb to Wellness Studio is governed by a separate Notice of Privacy Practices provided to patients at intake. If you are a patient seeking information about your health records, contact the clinic directly. Do not use this website for that purpose.
If you are a provider sharing a clinical case in a course or community, you are solely responsible for de-identifying it. Do not post patient names, dates of birth, faces, identifying marks, medical record numbers, or any other identifier. We are not your business associate and we do not accept protected health information.
Name, email address, mailing address, phone number
Professional credentials, license type and number, and practice name (for provider courses and continuing education reporting)
Billing address and payment information — processed by our payment processor; we receive only a token and the last four digits of your card
Course progress, quiz responses, and completion records
Comments, questions, forum posts, and survey responses
Photographs or video, where you have signed a separate release
IP address, browser type, device type, and operating system
Pages visited, time on page, referring URL, and click behavior
Cookies and similar technologies
Approximate location derived from IP address (city or region level)
Payment confirmation and fraud signals from our payment processor
Aggregate analytics from advertising and analytics platforms
Email engagement data (opens, clicks) from our email platform
We use the information we collect to:
Deliver, host, and support our courses and products
Process payments and prevent fraud
Issue certificates and report continuing education completion to licensing boards and approving authorities as required
Verify professional credentials for restricted-enrollment courses
Send transactional messages — receipts, access details, and course updates
Send marketing emails, where you have opted in
Respond to inquiries and provide customer support
Detect unauthorized credential sharing and content distribution
Analyze site performance and improve our offerings
Comply with legal, tax, and regulatory obligations
We process your information to perform our contract with you, to comply with legal obligations, for our legitimate interests in operating and securing the business, and with your consent where required — including for marketing email and non-essential cookies.
We do not knowingly process sensitive personal data as defined by applicable law, and we do not sell sensitive personal data.
We do not sell your personal data, and we do not sell sensitive personal data. We do not rent or trade our email list.
We share data with service providers as described in Section 7. We may also share pseudonymous identifiers with advertising platforms for targeted advertising, which some state privacy laws treat as a "sale" or "sharing." You may opt out at any time — see Section 11.
Service providers performing functions on our behalf: course hosting, email delivery, and customer relationship management (currently Podia and GoHighLevel), payment processing, video hosting, analytics, scheduling, customer support, and IT. These providers are contractually limited to using your data only to perform services for us.
Licensing boards and continuing education approving authorities, where we are required to report course completion.
Professional advisors — attorneys and accountants — under confidentiality obligations.
Legal compliance — in response to a subpoena, court order, or lawful request; to protect our rights, safety, or property; or to investigate suspected fraud or infringement.
Business transfer — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
We use:
Essential cookies — login, cart, and security. These cannot be disabled.
Analytics cookies — how visitors use the site, in aggregate.
Marketing cookies — to measure advertising performance and, where enabled, show relevant ads.
You can control cookies through your browser settings. Disabling essential cookies will break site functionality.
We honor recognized universal opt-out signals, including Global Privacy Control (GPC), for opt-out-eligible processing where technically feasible.
Transactional emails — receipts, course access, and policy updates — are sent to all purchasers and cannot be opted out of while you hold an active account.
Marketing emails are sent only to those who opt in. Every marketing email includes an unsubscribe link and our physical mailing address, consistent with the CAN-SPAM Act. Unsubscribe requests are processed within ten (10) business days.
Record type
Retention period
Account and course records
Duration of your account plus three (3) years
Purchase and tax records
Seven (7) years, as required by law
Continuing education completion records
As required by the approving authority; minimum four (4) years
Marketing contacts
Until you unsubscribe, plus a suppression-list entry retained indefinitely so we do not re-contact you
Analytics data
Twenty-six (26) months
Depending on your state or country of residence, you may have the right to:
Know or access what personal data we hold about you
Correct inaccurate data
Delete your data, subject to legal retention requirements
Obtain a portable copy of your data
Opt out of targeted advertising, sale, or profiling with legal or similarly significant effects
Appeal a denial of any request
Be free from discrimination for exercising these rights
To exercise a right, email [email protected] with the subject line "Privacy Request." We will verify your identity and respond within forty-five (45) days, extendable by an additional forty-five (45) days with notice to you.
Appeals. If we deny your request, you may appeal by replying with "Privacy Appeal" in the subject line within thirty (30) days. We will respond within sixty (60) days with our decision and our reasoning. If your appeal is denied, Texas residents may file a complaint with the Office of the Texas Attorney General at texasattorneygeneral.gov.
Note on deletion. We may retain certain data despite a deletion request where it is required for tax, accounting, continuing education reporting, or legal defense purposes. We will tell you what we are retaining and why.
The Services are not directed to children under 18, and we do not knowingly collect personal data from anyone under 13. If we learn that we have collected data from a child under 13, we will delete it. Contact [email protected] if you believe this has occurred.
We use commercially reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls, and vendor due diligence.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your password confidential and for all activity under your account.
Our service providers may store and process data in the United States and other countries. If you access the Services from outside the United States, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your jurisdiction.
We may update this Policy at any time by posting a revised version here with a new effective date. Material changes will be communicated by email where we have your address.
Privacy questions or requests: [email protected]
TheraPro Toolbox, LLC d/b/a TheraPRO Toolbox & Collaborative
5700 Interstate 20 Service Road E, Willow Park, TX 76008
© 2026 TheraPro Toolbox, LLC. All rights reserved.